Privacy Policy

Last updated: May 2026

At Glooo Design (glooodesign.com), your privacy matters to us. This policy explains what personal information we collect, how we use it, and your rights.

1. Information We Collect

When you browse or place an order, we may collect:

• Name, email address, shipping and billing address
• Payment details (processed securely — we do not store card numbers)
• IP address, browser type, pages visited, and referral source
• Order history and product preferences

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Respond to questions and provide customer support
• Improve our website, products, and services
• Send promotional emails (only with your consent — you can unsubscribe anytime)
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it only with:

• Shipping carriers (e.g. USPS, FedEx, UPS) to deliver your order
• Payment processors (e.g. Stripe, PayPal) to handle transactions
• Email and analytics tools we use to run our store
• Law enforcement when required by law

4. Cookies

We use cookies to remember your cart, keep you logged in, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as expected.

5. Data Retention

We retain your order data for up to 7 years for legal and accounting purposes. You may request deletion of your personal data at any time (subject to legal retention requirements).

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Lodge a complaint with your local data protection authority

7. Security

We use SSL encryption and industry-standard security practices to protect your data. No method of transmission over the internet is 100% secure, but we take every reasonable measure.

8. Contact

For privacy-related questions, contact us at: [email protected]